As a property manager or owner, you are responsible for all that happens at your location. Daily tasks, leasing inquiries, and maintenance requests (routine/urgent) can keep you very busy through the course of the day. Since you cannot be on-site 24 hours a day, 7 days a week, why not consider using an answering service? | To obtain a free consultation, custom quote |
and further sales information |
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Or Contact Us At |
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216-621-1878 / 800-622-1878 |
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message.center@answeringcleveland.com |
Whether employed 24/7/365 or just when your office is unavailable, the use of an answering service can help keep you organized!
- Our account representatives receive specialized training for property management companies.
- Because we customize our services to meet your needs, the information you require on each call is documented and dispatched according to your specific instructions.
- Answering Cleveland has the ability to record all calls taken on your behalf thus assisting you in the event of liability or insurance issues.
- Employing our 24 hour answering service will significantly decrease the likelihood your company may encounter liability and costly maintenance issues for not promptly attending to an after hours emergency issue.
- Using Answering Cleveland reduces the strain of having your maintenance personnel answer field maintenance calls directly.
- Answering Cleveland has the ability to screen and log all calls while only dispatching what you deem to be an emergency.
- A record of the tenant's information, time, date, and nature of call is captured and can be sent to you for record keeping.
Routine
calls (leasing, billing, etc) can be logged and faxed or emailed, while calls of a more urgent matter (leak, flood, power outage, etc) can be immediately dispatched to your maintenance on-call personnel.
By using our skilled, professional answering service, your tenants (existing and new) can feel that they are a fundamental part of your business. Whether you are an owner or manager, have one apartment building, an apartment complex, single or multi-family homes, or condominiums, the use of Answering Cleveland, Inc. can help your provide your tenants with the quality customer service they deserve.
To obtain a free consultation, custom quoteand further sales informationOR CONTACT US AT216-621-1878 / 800-622-1878message.center@answeringcleveland.com |
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